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Insert your security key into USB port - request comes from 'App' by 'Mozilla corporation'

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I am locked out of different accounts currently. (using desktop, windows 11) While logging in, I get a pop up, from Windows Security, INSERT YOU SECURITY KEY INTO THE USB PORT'. Pop up says request comes from Mozilla Corporation. See attached screenshot

How do I turn this security feature off?

I am locked out of different accounts currently. (using desktop, windows 11) While logging in, I get a pop up, from Windows Security, INSERT YOU SECURITY KEY INTO THE USB PORT'. Pop up says request comes from Mozilla Corporation. See attached screenshot How do I turn this security feature off?
Attached screenshots