Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

not staying logged in

more options

For whatever reason my request to stay logged in on certain sites is not work. Each time I close a browser or turn of my computer I have to log back in again. I have cleared the history and the cache and rebooted and it still does it.

For whatever reason my request to stay logged in on certain sites is not work. Each time I close a browser or turn of my computer I have to log back in again. I have cleared the history and the cache and rebooted and it still does it.

All Replies (2)

more options

It sounds like your cookies or site data might not be saving properly. Check Firefox's settings under Privacy & Security to ensure cookies aren’t being cleared when you close the browser. Look for the Clear history when Firefox closes setting, and make sure it's not deleting cookies. If that doesn't help, try disabling any extensions that might be interfering with cookie storage.

Helpful?

more options

Thanks Angelina ... nope ... that's not the problem ... I have not touched the settings in over 2 years since I bought the new computer and set it up ... the same applies for the extensions ... whatever is happening started about 10 days to two weeks ago ...

Helpful?

Still et spørsmål

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.