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Firefox getting login errors returned from Spectrum.net

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I cannot login into my spectrum.net account using Firefox. I get error IDID-4000, which no one at Spectrum seems to understand, other than to wait 24 hours and try again. I can login into my account using Edge just fine. I use Firefox exclusively and don't like having to switch. anything you can do to fix this login problem?

I cannot login into my spectrum.net account using Firefox. I get error IDID-4000, which no one at Spectrum seems to understand, other than to wait 24 hours and try again. I can login into my account using Edge just fine. I use Firefox exclusively and don't like having to switch. anything you can do to fix this login problem?