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Trouble with Facebook

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  • Siste svar av jeddolnick

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For the last two days, I've been unable to use Facebook in Firefox on my PC. The problems don't occur in Chrome. Pages download partially and then stall. The page also stalls if I try to post (see image). I've emptied the cache (repeatedly), and turned off Facebook Container, Enhanced Tracking Protection, and Bitdefender Anti-Tracking.

For the last two days, I've been unable to use Facebook in Firefox on my PC. The problems don't occur in Chrome. Pages download partially and then stall. The page also stalls if I try to post (see image). I've emptied the cache (repeatedly), and turned off Facebook Container, Enhanced Tracking Protection, and Bitdefender Anti-Tracking.
Attached screenshots

Valgt løsning

Uninstalling Bit Defender Anti-Tracking resolved the problem.

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I have Enhanced Tracking Protection on and can use FB without issue. This article may help: https://support.mozilla.org/en-US/kb/fix-problems-facebook-games-chat-and-more

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Valgt løsning

Uninstalling Bit Defender Anti-Tracking resolved the problem.