Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

File not found Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properti

  • 3 svar
  • 3 har dette problemet
  • 16 views
  • Siste svar av bchris6467

more options

When I try to open a new Firefox screen I get the following error on both desktop and laptop computers.

"File not found

Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties".

I have searched mozilla support and completed the suggested tasked without success.  I ultimately deleted the firefox app and searched for and deleted any mozilla and firefox files.  I down loaded a new firefox app.  That did not correct the error.  Same message appears.  Help

Thank You

When I try to open a new Firefox screen I get the following error on both desktop and laptop computers. "File not found Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties". I have searched mozilla support and completed the suggested tasked without success. I ultimately deleted the firefox app and searched for and deleted any mozilla and firefox files. I down loaded a new firefox app. That did not correct the error. Same message appears. Help Thank You

Valgt løsning

This is usually a problem with the Home page setting that still has a localized value used in older Firefox version instead of of a fixed URL. current Firefox releases use the Firefox Home page (about:home).

You can check the homepage setting.

Firefox supports multiple homepages separated by '|' (pipe) symbols.

Les dette svaret i sammenhengen 👍 1

All Replies (3)

more options

Valgt løsning

This is usually a problem with the Home page setting that still has a localized value used in older Firefox version instead of of a fixed URL. current Firefox releases use the Firefox Home page (about:home).

You can check the homepage setting.

Firefox supports multiple homepages separated by '|' (pipe) symbols.

more options

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version 32.0.0.207

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Thanks for the help.