Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot download rest of message in Thunderbird 60.3.0

  • 3 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av ge1495

more options

I have set the maximum size for messages. When a large email is received the following message appears: "This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server." When I click on "Download the rest of the message" nothing happens. I have tried this in Thunderbird Safe Mode - same result. Any clues?

I have set the maximum size for messages. When a large email is received the following message appears: "This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server." When I click on "Download the rest of the message" nothing happens. I have tried this in Thunderbird Safe Mode - same result. Any clues?

Valgt løsning

Are you using a Global Inbox? I notice there is an issue like this that was fixed in TB 64b2, although I can't locate the exact bug report. Note the 2nd-last Fixed item here. TB 60.3.1 may arrive this week, and it might include this fix.

Fixed in 60.3.1.

Les dette svaret i sammenhengen 👍 1

All Replies (3)

more options

Valgt løsning

Are you using a Global Inbox? I notice there is an issue like this that was fixed in TB 64b2, although I can't locate the exact bug report. Note the 2nd-last Fixed item here. TB 60.3.1 may arrive this week, and it might include this fix.

Fixed in 60.3.1.

Endret av sfhowes

more options

Thanks so much. I am using a Global Inbox. I downloaded the Beta and it now works! Thank you!

more options

How do you know if you have a Global Inbox?