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Can't access Yahoo Mail custom folders in Firefox (works fine in Chrome).

  • 4 antwoorden
  • 7 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van hedgemeister

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In Yahoo! mail there are organizer folders and custom folders which I cannot access in Firefox. I can access them through Chrome and through the Yahoo Mail app in Windows 8. I'd prefer to work through my Firefox tabs if I could though.

Another hint: Firefox crashed several times daily.

In Yahoo! mail there are organizer folders and custom folders which I cannot access in Firefox. I can access them through Chrome and through the Yahoo Mail app in Windows 8. I'd prefer to work through my Firefox tabs if I could though. Another hint: Firefox crashed several times daily.

Alle antwoorden (4)

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Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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Thanks for your suggestion. Unfortunately, that's the first thing I tried, and it didn't work.

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Are you using a bookmark to reach this page?

If you do then try to navigate to this Yahoo mail page starting with the Yahoo main or log in page.

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Yes, it's my homepage. You're right, when I navigate to it manually, I can access my folders.

So is there a fix for this so that I can continue to have it as my homepage?

Thanks so much!!!