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How do I restore lost passwords lost after a Mozilla update? 21.0

  • 4 antwoorden
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van cor-el

limom
limom
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Mozilla required me to update this morning. Ver 21.0. Afterwards, I had no bookmarks or passwords. I figured out how to restore my bookmarks, but so far, no luck with passwords.

Mozilla required me to update this morning. Ver 21.0. Afterwards, I had no bookmarks or passwords. I figured out how to restore my bookmarks, but so far, no luck with passwords.

Alle antwoorden (4)

ideato
ideato
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Hello limom, can you see your password in password manager ? see: Viewing and deleting passwords

thank you

limom
limom Vraageigenaar
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no, password manager is empty. That's the problem.

ideato
ideato
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Try to create a new profile and then transfer form your current profile the key3.db and signons.sqlite files.

see for more info : Transferring data to a new profile - Firefox

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cor-el
cor-el
  • Moderator
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Did you try to reboot the computer?

Did Firefox create a new default profile or did Firefox perform a reset?

A reset will move the current profile folder to an "Old Firefox Data" folder on the desktop.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Open Directory)

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