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download won't finish; 79%

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  • Laatste antwoord van cor-el

carynfraser
carynfraser
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I've tried to download firefox for several hours. The download has frozen at 79%. I'm 63. First time I've tried to get on.

I've tried to download firefox for several hours. The download has frozen at 79%. I'm 63. First time I've tried to get on.

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cor-el
cor-el
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  • Top 10 Contributor
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Are you updating Firefox or downloading a file via the right-click context menu "Save Link as" or similar?

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.