Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Email Folder Contents Missing

  • 5 antwoorden
  • 0 hebben dit probleem
  • 26 weergaven
  • Laatste antwoord van James-A

more options

Today after clicking on Get Messages, I noticed my Email account showed all the message headers on the right as usual, but did not show any of the message contents when I clicked on any of them. All I got was an empty message screen. This happened for new and previously existing read messages. The problem was limited to my Email account and did not affect other folders such as Drafts, Sent, Trash, etc. I right-clicked on the Email folder under the Inbox, opened Properties and hit the Repair Folder button, which made all the headers disappear as well! I didn't see any help messages with issues specific and/or limited to just the Email folder in Inbox. Can someone help! Tks, JS

Today after clicking on Get Messages, I noticed my Email account showed all the message headers on the right as usual, but did not show any of the message contents when I clicked on any of them. All I got was an empty message screen. This happened for new and previously existing read messages. The problem was limited to my Email account and did not affect other folders such as Drafts, Sent, Trash, etc. I right-clicked on the Email folder under the Inbox, opened Properties and hit the Repair Folder button, which made all the headers disappear as well! I didn't see any help messages with issues specific and/or limited to just the Email folder in Inbox. Can someone help! Tks, JS
Gekoppelde schermafbeeldingen

Gekozen oplossing

right click the folder name, select properties and then the repair button.

Dit antwoord in context lezen 👍 0

Alle antwoorden (5)

more options

Gekozen oplossing

right click the folder name, select properties and then the repair button.

Behulpzaam?

more options

As mentioned in my description of the problem, I already did that, and it made the problem worse by making the message headers disappear as well. I should mention Thunderbird is up to date with version 142.0 64 bit

Behulpzaam?

more options

Hi Matt: I haven't heard from you in a while. Are you still with me on this problem? Do you have any questions regarding the problem, or additional suggestions for remediation? Tks, JS

Behulpzaam?

more options

Since I haven't heard from you, I tried my own solution, which was to go to backup and restore the entire Thunderbird user definition stored in the user Appdata>Roaming>Thunderbird folder. This seems to have solved the problem, although whatever bug created the issue remains for others to solve.

Behulpzaam?

more options

Since I haven't heard from you, I tried my own solution, which was to go to backup and restore the entire Thunderbird user definition stored in the user Appdata>Roaming>Thunderbird folder. This seems to have solved the problem, although whatever bug created the issue remains for others to solve.

Behulpzaam?

Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.