outgoing error message
My previously stable Thunderbird install stopped sending outgoing messages a few days ago. I get a "Sending of message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.charter.net timed out. Try again." error message. Charter says not their problem because I can send from their email web site. I've disabled anti-virus, tweaked SMPT settings to match the recommended settings, and tried just about every combination of security and authentication setting there is and got nowhere. If I turn authentication off, I stop getting the time out error and get an user name rejected error. I am out of ideas.
Dale
Gekozen oplossing
I think I got it. I have a decade old profile in Thunderbird that I used temporarily during a motherboard/ hard drive swap out. The accounts were outdated, so I set-up a new account. When it asked, I let it auto-configure the router settings just to see what it came up with. Those settings worked. I went back to my current profile and changed the settings to match, and they worked. there are two differences from what I had, 1) instead of smpt.charter.net, it was mobile.charter.net. 2) instead of the default port for SSL/TLS (465) it used 587. The question is why a working configuration suddenly break?
The fun of computers.
Thanks to the people that tried to help.
Dale
Dit antwoord in context lezen 👍 0Alle antwoorden (5)
Try with mobile.charter.net, 587, STARTTLS, normal password, email address.
Settings depend on the domain of your account:
https://www.spectrum.net/support/internet/email-settings/#/mobile-email-settings
Been there, done that multiple times. Just as a clarification, this is a PC install, not mobile. As a long shot, I want to try and delete/re-enter the smpt. password, but all the tutorials on-line seem to be out dated and the menu options don't match my version. I am running version 140.1.0esr
Settings/Privacy & Security, Saved Passwords, to remove and edit passwords.
The settings in the Spectrum link apply to mobile and desktop apps.
I was at that page a few times during one of my banging my head on the keyboard sessions. It does not have an entry for the smpt server. Should there be one? I may have deleted in already. I have tried so many different things, I don't remember what I have or haven't tried already. I probably have at least a full day of time fighting this over the last 7-10 days. The frustrating thing is that it was working fine, the suddenly it was not.
Dale
Gekozen oplossing
I think I got it. I have a decade old profile in Thunderbird that I used temporarily during a motherboard/ hard drive swap out. The accounts were outdated, so I set-up a new account. When it asked, I let it auto-configure the router settings just to see what it came up with. Those settings worked. I went back to my current profile and changed the settings to match, and they worked. there are two differences from what I had, 1) instead of smpt.charter.net, it was mobile.charter.net. 2) instead of the default port for SSL/TLS (465) it used 587. The question is why a working configuration suddenly break?
The fun of computers.
Thanks to the people that tried to help.
Dale