Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Amazon Prime Video problem

biz67

Here we go again.... I have been watching Amazon Prime Videos on my Mac and also my HP computers for a long time. About 3 weeks ago, when I tried to stream a video, it would not start and I got an error message that the video was not available. After trying both computers, many times over the 3 weeks, I have gotten the same results. Amazon says it is the Firefox browser that is the problem and want me to install Chrome, which I DO NOT WANT on my computer. Can you fix the problem or help in any way?

Here we go again.... I have been watching Amazon Prime Videos on my Mac and also my HP computers for a long time. About 3 weeks ago, when I tried to stream a video, it would not start and I got an error message that the video was not available. After trying both computers, many times over the 3 weeks, I have gotten the same results. Amazon says it is the Firefox browser that is the problem and want me to install Chrome, which I DO NOT WANT on my computer. Can you fix the problem or help in any way?

Alle antwoorden (1)

Does it still happen in Troubleshoot Mode?