Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Als je Windows 10 gebruikt, lees dan dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Mozilla is sending emails to an old email address

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Hello. I've been using Firefox/Mozilla accounts through a gmail address for about four years now. But the email that I just received announcing the name change to Mozilla accounts went to my previous email address that I stopped using back in 2019, even though that address is no longer active and is no longer listed as a contact in my account (it's not listed as a recovery address). I did not get the announcement in my currently active gmail address. Can someone please assist me in making sure that these types of communications are sent to the correct address and wiping the old one?

Hello. I've been using Firefox/Mozilla accounts through a gmail address for about four years now. But the email that I just received announcing the name change to Mozilla accounts went to my previous email address that I stopped using back in 2019, even though that address is no longer active and is no longer listed as a contact in my account (it's not listed as a recovery address). I did not get the announcement in my currently active gmail address. Can someone please assist me in making sure that these types of communications are sent to the correct address and wiping the old one?