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Authenticator code is not accepted in Firefox

  • 1 antwoord
  • 1 heeft dit probleem
  • 4 weergaven
  • Laatste antwoord van cor-el

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I have tried both Google and Microsoft Auth.apps for 2FA. Both recognize the QR-code and creates a generator for FIrefox. However, from none oft the both the code is accepted by Firefox (se attached pic). "Ogiltig tvåstegsautentiseringskod" [=Invalid authorizatin code -isch?] shows when I use Google or Microsoft Authenticator. I have synched the time in Google app, but no differens. I have made all restarts etc. No luck. Any help out there?

I have tried both Google and Microsoft Auth.apps for 2FA. Both recognize the QR-code and creates a generator for FIrefox. However, from none oft the both the code is accepted by Firefox (se attached pic). "Ogiltig tvåstegsautentiseringskod" [=Invalid authorizatin code -isch?] shows when I use Google or Microsoft Authenticator. I have synched the time in Google app, but no differens. I have made all restarts etc. No luck. Any help out there?
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Alle antwoorden (1)

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The TOTP code generated by an authenticator app on a mobile device is only valid for thirty seconds, so it is possible that the time if off.

Does an extension in Firefox generate a different code that works or does this fail as well ?

Are you possibly using a VPN or proxy /