Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox 72.02 (I think)something broke LastPass and Youtube Video and Audio Downloader

  • 6 antwoorden
  • 1 heeft dit probleem
  • 10 weergaven
  • Laatste antwoord van deano2

more options

Despite being told not to, when I close Firefox, it logs me out of LastPass. In Chrome, I can log into LastPass and I will stay logged in all day no matter how many times I open and close Chrome.

The same Firefox update broke Youtube Video and Audio Downloader. It complains that it "can't locate prefs", or they aren't set, or something like that.

Everything was fine before the update.

Despite being told not to, when I close Firefox, it logs me out of LastPass. In Chrome, I can log into LastPass and I will stay logged in all day no matter how many times I open and close Chrome. The same Firefox update broke Youtube Video and Audio Downloader. It complains that it "can't locate prefs", or they aren't set, or something like that. Everything was fine before the update.

Gekozen oplossing

That result means that something is wrong with local storage that is also used by extensions to store their data.

You didn't use a profile used by the current release with an older Firefox version (i.e. downgraded the profile) as that can cause such issues ?

You can try to rename the storage folder in the profile folder to storageOLD to see if that has effect.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

See also:

Dit antwoord in context lezen 👍 0

Alle antwoorden (6)

more options

Are you possibly using permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) ?

more options

Thanks for the reply; FF is set to standard protection and I do not use private browsing mode.

more options

You can check for issues with (local) storage.

more options

Thanks for the link. LocalStorage - good. Totally working. QuotaManager - bad. Totally broken. IndexedDB - bad. Totally broken. Cache API - bad. Totally broken.

So, how do I fix these (if they are the problem)?

Firefox indicated that it was using 1GB for cookie and data storage. I cleaned everything out, twice. Logged in to Lastpass; Firefox reported using 5MB. Closed Firefox. Opened Firefox. I was logged out of Lastpass.

more options

Gekozen oplossing

That result means that something is wrong with local storage that is also used by extensions to store their data.

You didn't use a profile used by the current release with an older Firefox version (i.e. downgraded the profile) as that can cause such issues ?

You can try to rename the storage folder in the profile folder to storageOLD to see if that has effect.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

See also:

Bewerkt door cor-el op

more options

Success! Renaming the storage folder did the trick. Reinstalled YouTube Video and Audio Downloader, logged in to Lastpass and have been testing for a couple of days, Everything works like it should. THANK YOU, cor-el !!