Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Upgraded to 74 and launching and email takes a lot longer

  • 5 antwoorden
  • 2 hebben dit probleem
  • 14 weergaven
  • Laatste antwoord van Luke

Luke
Luke
more options

Since I upgraded to Firefox 74, emailing a link takes a lot longer. Before < 1 second, now > 7 seconds. Thunderbird is running already.

Running Ubuntu 18.04, since I apply patches as them come in, I don't know what other changes were made at that time.

I haven't provided trouble shooting data as it is a different Firefox profile. I can't get Mozilla support to run properly there so am using a plain profile I have for such sites, That profile gets the message "Cookies and local storage are required".

Since I upgraded to Firefox 74, emailing a link takes a lot longer. Before < 1 second, now > 7 seconds. Thunderbird is running already. Running Ubuntu 18.04, since I apply patches as them come in, I don't know what other changes were made at that time. I haven't provided trouble shooting data as it is a different Firefox profile. I can't get Mozilla support to run properly there so am using a plain profile I have for such sites, That profile gets the message "Cookies and local storage are required".

Alle antwoorden (5)

aki66
aki66
more options

it takes log longer to open mailbox only or does it take more time time load other apps too?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Luke
Luke Vraageigenaar
more options

Aki_66 said

it takes log longer to open mailbox only or does it take more time time load other apps too?

Thank you. I hadn't noticed any other delays. I tried one just now and it had no delay.

Luke
Luke Vraageigenaar
more options

cor-el said

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes

Thank you. Not in Private mode, still using default theme. Tried Safe mode with extensions disabled but it still took about 7 seconds.

Bewerkt door Luke op

Luke
Luke Vraageigenaar
more options

I applied some Ubuntu updates yesterday, none for Firefox I'm still at 74.0 but now an email opens within a second like before.

Bewerkt door Luke op