Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

On the Youtube page, clicking a link causes the video to load twice, except the first video select when I first open the page.

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van bgermann

more options

Hello. If a youtube video is embedded in a site other than the Youtube home page, video playback is as expected. Playback is correct on the Youtube site when using Chrome. I am using Firefox version 64 on a Windows 10 Desktop. This situation has gone on for approx one year, through various firefox upgrades. Thank you for your assistance.

Hello. If a youtube video is embedded in a site other than the Youtube home page, video playback is as expected. Playback is correct on the Youtube site when using Chrome. I am using Firefox version 64 on a Windows 10 Desktop. This situation has gone on for approx one year, through various firefox upgrades. Thank you for your assistance.

Gekozen oplossing

Did you check for issues caused by an extension?


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

more options

Need example site so others can see if they get the problem. It has to exhibit the same problem your having to know what is happening.

Bewerkt door WestEnd op

more options

Gekozen oplossing

Did you check for issues caused by an extension?


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

I disabled You Tube Flash Player and HTML 5 Video Everywhere extension. so far, so good. Thanks for the help.