Zoeken in Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.


  • 1 antwoord
  • 1 heeft dit probleem
  • 1095 weergaven
  • Laatste antwoord van FredMcD

more options

Hi All,

by browsing this URL (https://videx.diplo.de/videx/desktop/index.html), i am not able to open language menu or even by pressing buttons the do not work at all. i think there should be some issues with Java. could you all check and revert. thanks

Alle antwoorden (1)

more options

https://videx.diplo.de/videx/desktop/index.html#start VIDEX

I had no problem with this webpage.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}