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Emails are being rejected, error message says authenticate_id is sending spam

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  • Laatste antwoord van user01229325
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rwyoung
rwyoung

Any new email I compose and send, or any email I reply to, fails with the attached error message. This started happening yesterday afternoon. I have re-installed Thunderbird on my PC (Windows 10) without effect. I have installed Thunderbird on my laptop (not previously installed) and it is happening from there too. I can log in to my provider's webmail (Exetel) and send from there without issue. Exetel support say they are not blocking me. I have tried Googling the error message and have found nothing useful. I suspect it is the exetel SMTP server but I don't understand why.

Any new email I compose and send, or any email I reply to, fails with the attached error message. This started happening yesterday afternoon. I have re-installed Thunderbird on my PC (Windows 10) without effect. I have installed Thunderbird on my laptop (not previously installed) and it is happening from there too. I can log in to my provider's webmail (Exetel) and send from there without issue. Exetel support say they are not blocking me. I have tried Googling the error message and have found nothing useful. I suspect it is the exetel SMTP server but I don't understand why.
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christ1
christ1
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You should talk to your email provider.

rwyoung
rwyoung Vraageigenaar

As I said in my original post, I have already contacted Exetel support and they say it is not them.

user01229325
user01229325

The message is from a server. Email providers have servers. They say what they need to to get you to go away. See how good it works.