Windows 10 bereikte EO (einde ondersteuning) op 14 oktober 2025. Lees voor meer informatie dit artikel.

Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

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How do I restore my old system and get back some clarity?

Sal
Sal
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Since going to "new" FF my PC has slowed such that my keyboard and my mouse pause after just a few keystrokes/movements. This began with the download and continues. NONE of your so-called "help" pages has info that is on-topic or clearly stated for those of us who are not computer dicks. I cannot find one page of helpful info that does not first send me in circles only to end in some kind of coke-fed phrasing. I just want to restore my computer (with the old FF that worked) and get some work done. PLEASE! And, I must add, STOP TRACKING MY pages!!!!!

Since going to "new" FF my PC has slowed such that my keyboard and my mouse pause after just a few keystrokes/movements. This began with the download and continues. NONE of your so-called "help" pages has info that is on-topic or clearly stated for those of us who are not computer dicks. I cannot find one page of helpful info that does not first send me in circles only to end in some kind of coke-fed phrasing. I just want to restore my computer (with the old FF that worked) and get some work done. PLEASE! And, I must add, STOP TRACKING MY pages!!!!!

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Do you know if you have the latest bug fix version of Firefox -- 57.0.2 -- that was released on December 7th?

This may be indicated in the Windows Control Panel, Uninstall a program, or if you can run Firefox for a couple of minutes, you can check the "About Firefox" dialog on the Help menu.

If not, please install that version. You can download it here:

https://www.mozilla.org/firefox/all/