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Firefox crashes

  • 3 antwoorden
  • 2 hebben dit probleem
  • 17 weergaven
  • Laatste antwoord van FredMcD

chrischongtx
chrischongtx

Firefox continues to crash and unable to recover.

Here is the latest crash ID Crash ID: bp-60c598b2-e5b7-400c-bc79-2257c2160614

Firefox continues to crash and unable to recover. Here is the latest crash ID Crash ID: bp-60c598b2-e5b7-400c-bc79-2257c2160614

Alle antwoorden (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

This is possibly a problem with "Websense Endpoint" software. Websense states that it only supports the Firefox ESR version, so you can consider to switch to that version if that is possible. You can try to disable or uninstall this software for now until there is an update that addresses this issue, so check for such an update. You can contact Websense for support.

Firefox 45.2.0 ESR:

  • bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint
cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Are you using "Websense Endpoint"?

FredMcD
FredMcD

Product Firefox Version 47.0 Build ID 20160604131506 Release Channel release OS Windows 7 OS Version 6.1.7601 Service Pack 1

Signature @0x0 | CallGetService

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64