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After closing Thunderbird normally and relaunching the app, all e-mails older than 2 days in my main inbox were lost. Why?

ChadC beantwoord
ChadC

After closing Thunderbird normally, doing monthly Windows patching and relaunching the app, all e-mails older than 2 days in my main inbox were lost. I am assuming that somehow this folder became corrupted. But, there were no app crashes, no errors, nothing to indicate a pending problem. Is there any way to recover?

Thunderbird manages 7 imap/pop e-mail accounts for me. None of my other folders/accounts appear to have been effected; just one inbox.

This is the third or fourth time that this has happened in the past 2-3 years. Applications that randomly loose large amounts of data are worse than useless.

After closing Thunderbird normally, doing monthly Windows patching and relaunching the app, all e-mails older than 2 days in my main inbox were lost. I am assuming that somehow this folder became corrupted. But, there were no app crashes, no errors, nothing to indicate a pending problem. Is there any way to recover? Thunderbird manages 7 imap/pop e-mail accounts for me. None of my other folders/accounts appear to have been effected; just one inbox. This is the third or fourth time that this has happened in the past 2-3 years. Applications that randomly loose large amounts of data are worse than useless.

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Thank you for the quick reply, but... That knowledge article was only of limited help.

Something is definitely confused as I have both pop-gmail.com and pop-gmail-1.com type folders that have update dates of today. I went to find e-mails that I could import back into my inbox and nothing. Both inboxes are tiny. That KB article doesn't say how to recover when you have multiple folder sets.

I did look one new place; the archive folders. I found some old e-mails from last year that I didn't know had been archived (I don't ever do my own archiving). I found 2 e-mails from this year that I'd never seen. But I know that I probably had at least 2 dozen e-mails from 2016 that are gone.