I have used Thunderbird for years without a problem . Suddenly I can no longer open without a Primary Password . I don't know what this is , nor is there an option to say 'forgot password'.

I have used Thunderbird for years without a problem , but suddenly I cannot enter the site without a 'primary password'. I do not know this , nor know what it means . Ca… (read more)

I have used Thunderbird for years without a problem , but suddenly I cannot enter the site without a 'primary password'. I do not know this , nor know what it means . Can you explain, please.

Asked by merielb63 1 hour ago

Last reply by Toad-Hall 54 minutes ago

Outgoing emails

Suddenly, I can't send emails from Thunderbird. I get this message: Sending of the message failed. An error occurred while sending mail. The mail server responded: <r… (read more)

Suddenly, I can't send emails from Thunderbird. I get this message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <rbrawer@nyc.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

Asked by rbrawer 1 day ago

Last reply by Toad-Hall 1 hour ago

When an email is sent nothing else responds you have to wait a while

When an email is sent nothing else responds you have to wait a while, if you click anywhere it says "not responding" when you wait about 30 seconds ish it works ok, … (read more)

When an email is sent nothing else responds you have to wait a while, if you click anywhere it says "not responding" when you wait about 30 seconds ish it works ok,

Asked by lockmonster 3 days ago

Last reply by Toad-Hall 1 hour ago

cant import vcards

i cannot import vcards created in outlook 10 into tb address book. cant import single, group or all in single file. cant import windows or outlook contacts file either. u… (read more)

i cannot import vcards created in outlook 10 into tb address book. cant import single, group or all in single file. cant import windows or outlook contacts file either. using tb 115.15.

help please.

Asked by waitstate 1 month ago

Last reply by david 1 hour ago

problem in removal of email from old windows 7 pc to new windows 11 pc

Recently I need to removal of emails from old pc to new pc. I have used the the thunderbird's method under the help document, but it was not worked probably. All my em… (read more)

Recently I need to removal of emails from old pc to new pc. I have used the the thunderbird's method under the help document, but it was not worked probably. All my emails was not found in the new pc. Basically, I have a lot of email (~170GB) were located on different folders of the old pc. I have copied the thunderbird profiles folder under the roaming folder, and copy various email folders to the new pc with same locations ( such as under D:\data\... How can I get back all old emails with the same hierarchy structure?

Asked by kenny23 12 hours ago

Last reply by david 5 hours ago

User is authendicated but not connected

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6… (read more)

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6 disabled .. nothing .. deleted password and account and tried again same thing ... it doesn't show the pop window that says ( would you like to let Thunderbird access your email " it just goes to create the inbox file and get the error message authenticated but not connected ... sorry for the incorrect grammar but i am over my head the last 3 hours .. i need help ...

Asked by SaDoW 21 hours ago

Last reply by Toad-Hall 6 hours ago

Outgoing email

I recently tried to email something and it sent an error message saying I needed to change the smtp. I followed the online instructions and changed the smtp and thunderbi… (read more)

I recently tried to email something and it sent an error message saying I needed to change the smtp. I followed the online instructions and changed the smtp and thunderbird requested a restart. I opened it up again and SADLY all of my organized folders on the lefthand side with work emails, house stuff etc is gone :( Is there any way to get that back?

Asked by hwiesand 21 hours ago

Last reply by Matt 18 hours ago

Thunderbird suddenly won't download from one of my email accounts

My Thunderbird on one of my computers has decided it won't download any emails for one of my email accounts, as of Nov. 1, 2024. I have several email accounts in Thunder… (read more)

My Thunderbird on one of my computers has decided it won't download any emails for one of my email accounts, as of Nov. 1, 2024. I have several email accounts in Thunderbird, and only one email account doesn't download. It starts the process by logging in and saying it download 1 of x# of emails, and then it just stops downloading without giving me any error message.

I have the same Thunderbird email account on another computer and it works just fine. So it's obvious related to the one computer and one installation of Thunderbird.

Is there anything I can do to figure out how to fix this problem?

Asked by jmaze1 2 days ago

Last reply by Matt 19 hours ago

Thunderbird Email restore

I need an EXPERT in Thunderbird email program to restore emails that are in my profile, but not accessible. I am willing to pay if you are an expert. Please email me at… (read more)

I need an EXPERT in Thunderbird email program to restore emails that are in my profile, but not accessible. I am willing to pay if you are an expert. Please email me at fr33dom1@att.net

Asked by fr33dom1971 4 days ago

Last reply by Matt 19 hours ago

It takes over 10 seconds to display a new email with downloadable contents

If a new email in HTML format with downloadable content, it takes over 10 seconds to display the new email. I see the downloading bar at the bottom while waiting. It star… (read more)

If a new email in HTML format with downloadable content, it takes over 10 seconds to display the new email. I see the downloading bar at the bottom while waiting. It started to happen about one or two weeks ago and it has been consistent. Once the new email is displayed, going back to the email displays it instantly. I wonder if anyone is experiencing the same. I updated TB to 128.4.2esr earlier today and it has not made any difference.

Asked by Hong 1 day ago

Last reply by christ1 1 day ago

Email

Hello, I have a problem by sending my mails with thunderbird. But I can receive them. They ask for a password, but I don't know my password... Could you please help? Than… (read more)

Hello, I have a problem by sending my mails with thunderbird. But I can receive them. They ask for a password, but I don't know my password... Could you please help? Thank you Best regards Marie-France

Asked by 7b9knch87g 1 day ago

Last reply by Toad-Hall 1 day ago

Single mail folder export

I installed TBird on a new computer. I've re-downloaded the inbox from the mail provider, but don't know how to get the items in the Sent folder. Is it possible to expo… (read more)

I installed TBird on a new computer. I've re-downloaded the inbox from the mail provider, but don't know how to get the items in the Sent folder. Is it possible to export the contents of only the Sent folder on the old computer, and import into the new?

Asked by Lake Rat 1 day ago

Last reply by Toad-Hall 1 day ago

Thunderbird for Android - POP Account and Creating local subfolders, Undeleting, and Printing Emails

I was very excited to hear about Thunderbird for Android. I have been using K-9 for years. My account is a POP account. I have only 3 gripes with K-9 that I hope are a… (read more)

I was very excited to hear about Thunderbird for Android. I have been using K-9 for years. My account is a POP account. I have only 3 gripes with K-9 that I hope are addressed in Thunderbird for Android.

1) K-9 does not allow me to create local subfolders to organize my emails. My inbox is a monster of disorganized emails and so the search option is my only friend. 2) If I should accidentally delete an email in K-9 I cannot undelete it. 3) K-9 has never provided a way to directly print emails. I have to forward the email to my print server.

Please, can anyone tell me if these deficiencies have been addressed in Thunderbird for Android?

Many thanks.

Richard

Asked by rzernow 4 days ago

Last reply by david868 1 day ago

Adding addresses to a Personal Address Book uses the wrong entry from the general address book if there are entries with the same address

I'm managing some tasks for a club and try to set up a personal address book containing all the members. I found, that TB 128.4.2esr (64-Bit) silently ignores added membe… (read more)

I'm managing some tasks for a club and try to set up a personal address book containing all the members. I found, that TB 128.4.2esr (64-Bit) silently ignores added members, like couples, who use the same mail address. The solution I tried is to add another address entry addressing both of them in the name field. Ending up with three entries in the general address book with identical mail addresses. Now, adding the entry with both names to the Personal Address Book doesn't show this entry but one of the other two with the same address. Any solution for this kind of (minor) problem? Thank you!

Asked by florian55 1 day ago

Last reply by Matt 1 day ago