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Years ago I used Thunderbird and for some reason stopped. I have a vague memory that there was a problem either with T-Bird itself or my installation of it. Can I see a demonstration before I elect to install Thunderbird now?

I used to be able to drag and drop emails from my inbox into an archive folder. That no longer works. I now have to right click the email, select "move to", then select the account containing the archives, then select "archives", then select the destination archive I need to send it to. On the right click drop-down there's an option to "move to *** again" but if you're moving emails to different archive destinations, that's not very helpful. Is there a setting to reinstate drag and drop?

I'm seeking a minimal Google, Facebook or Gmail environment. I use an android phone and an Apple miniMac os. Do you associate or offer an email service that allows me to achieve this?

how do you get back to email inbox from an open email without having to scroll backward through countless previous openings to get back to inbox and click to reveal it again

Two identical spam emails came in, and I deleted both from my Inbox. Both had attachments. Deleting them moved them to the Trash folder. When I went to the Trash folder, I found both emails had been combined into one file. Is that "threading"? I don't want any emails to be combined together EVER. Previously I had checked the "Unthreaded" box in Settings; so if this was threading, why did it happen?

Another question: I couldn't find anything to do with this combined file but to delete it. Did the act of deleting it also delete the attachments, which probably contained viruses?

This "threading" business has been going on for years now. I always check the options that supposedly disable it, but then it keeps happening.

Hello,

A folder (Local Folder) shows that I have 20 UNREAD messages. I don't care about them and want to mark them all as READ right away, so I right-click on the folder and select “Mark all folders as read,” but NOTHING happens! I search for the “unread” ones, it finds them, I select them all and right-click, but no options are available! What’s the point of the search and multiple selection in this case?

Please either tell me how to do this in a single step or fix these usability bugs.

Best regards

None of your "topics" addresses my issue at all. Where is your user manual? I'm trying to figure out how your "retention" works. Also how to get a message filter to run on a specific folder daily.

Thanks, Saroj Gilbert

I have had to replace my laptop and am trying to set up my new one with an existing outlook account on the new device.

It is a Windows 11 device.

I have used the exact server settings etc from my old lap top for the outlook account but get a variety of error messages.

I have explored the use of the Account Hub and also switched that off/on. Same situation.

I attach five screen captured images so far. The first is the version of TB. The second is the window that appears when the account tries to connect and thirdly the small pop up that appears bottom right hand corner of laptop. The remaining two show the server settings and that they passed the connection test.

Other email accounts (gmail & yahoo) have both been set up on the new device and work well.

The account worked on the old laptop and continues to do so. I have set up the outlook account with, to the best of my knowledge, the same settings. The old lap top was a windows 10 device. The new laptop does not have a third party antivirus on it.

I am baffled as to what is happening and what I should do next. Any advice would be great.

Unified inbox. Have to delete messages twice (first time only marks them read).

When I delete a message from the Unified Inbox by swiping right (and confirming) it only gets marked as read and not deleted. Have to swipe right once more (and confirm) to make it disappear.

In the normal inbox it is deleted at the first swipe to the right.

Why does it only get marked as read at the first delete in the Unified inbox?

A bit annoying having to delete evey message twice in the Unified inbox.

Does clearing up disk space from this option(see image) delete the emails from server as well? I have attached the image, if I were to delete the emails from this option will it delete the emails from the server as well? and additionally I couldn't find the manual triggering of "Compact Folders".

Under my email address, Jim@JimFrance which is not registered on this site, I had two folders to which I had moved important emails in order to save them. One of these folders I restarted since it was relatively new and I could still search and find the emails. The other one is months of work. It is not in my folder list. It was there yesterday. But when I fired up Thunderbird this morning, it has vanished. How do retrieve it?

Hi - I can't seem to delete from my Yahoo Mail via Thunderbird.

With Yahoo's new mailbox limits I wanted to clean up my Yahoo mail box and Yahoo obviously does not provide any decent tools to support search and delete.

I downloaded Thunderbird and despite several deletion attempts my Yahoo mailbox still shows 160,000 emails whilst my Thunderbird client only 9,000 - so when I delete it is not syncing.

Most emails are deleted from Thunderbird however some are now reappearing (in Thunderbird). No deletions from Thunderbird are reachign my Yahoo mail inbox, however I can send emails from Thunderbird and see the sent and received email in Yahoo and I can add folders in Thunderbird and see those folders in Yahoo.

I tried several things

- immeadiate delete in Thunderbird - moving the emails to a folder in Thunderbird and then deleting from that and then deleting the the folder - I check this article https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo and everything appears correct

I've had to pay for extra storage to get the code to make this post.

Mike

I have folders designated A-G, H-Q, etc. and in those folders are subfolders. The A-G folder displays as though it is in Italic font and I cannot move a folder into it.

I just got a new computer and when I download e-mail on to my computer, it stays on the web site and when I get e-mail later that day, the previous e-mails I downloaded are still there and they are now duplicated on my hard drive. I get hundreds of e-mails per day and besides being a hastle, I will reach my quota pretty quickly. Thank you. X@riseup.net

Since this didn't happen with my previous computer, I assume some setting got changed. I hope this is one of those easy-when-you-know-how things.

(PII redacted by moderator)

Hello, I have an IMAP acocunt configured, the server is Zimbra and has several shared Inboxes inside my account. Each of these inboxes come with several subfolders (which have the same name in every Inbox), and I would only like to keep some of them displayed in Thunderbird, but the unsubscribe option does not work for a few of them.

I open up the "Subscribe" dialog, I can correctly navigate to the fiolders I want to unsubscribe and click them, which unchecks the mark. I click "Ok" and nothing happens. If I reopen the Subscribe dialog, the folders are checked, as if I did nothing.

Note that I can unsubscribe to most folder, only a couple of them have this problematic behavior.

I have tried enabling/disabling the "Show all folder" option in the Advanced account panel and Enabling/Disabling the local storage for these folders.

I have also tried to unsubscribe the folders, then manually erasing the mbox files and indexes in the account folder before clicking Ok. The msf file are immediately recreated.

In the screenshot, the folders marked with an arrow cannot be unsubscribed, no matter what I tried.

I have spent 3 hours trying to figure this out. Nothing works for me.

Authentication always fails yet when I log into Outlook it always works.

I turned off using the new hub and was able to setup my email account but it told me OWL was not active (or something about OWL).

Godaddy is my provider.

What am I not doing correctly?