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Hi. I have three email accounts set up in Thunderbird. I would like to change the order that they are currently in. How best can I do that?

Thanks.

Rich

I'm trying to add my godaddy account, the email format is firstname.lastname@mydomain.com, receiving works fine with IMAP, but SMTP isn't working (I probably have to ask GoDaddy to enable the SMTP option somewhere because I can't find it). I was using this account fine with Outlook on my windows desktop.

Since it's working fine in Outlook, I was trying to get thunderbird to let me setup an exchange account but it's not letting me as it can't find the settings and dumps me to the manual config area. I'm assuming that since it worked in Outlook, Outlook is using the Exchange path and I can't get that option to appear in thunderbird when adding the account, nor can I manually add an exchange account.

Here are the details and troubleshooting I've done.

I'm on EndeavorOS and installed thunderbird with pacman, help-> about shows I'm on version 152.0.

Thunderbird 152 fails to discover a GoDaddy-managed Microsoft 365 Exchange Online mailbox. Exchange AutoDiscover reports "Cannot contact server", falls back to IMAP hostname guessing, and eventually produces an invalid hostname error instead of offering an Exchange account. SMTP AUTH is disabled on the tenant, so the IMAP/SMTP fallback cannot be used. When it fails it brings me to the manual add screen and defaults the hostname in there as .totalitconsultingllc.com (which is shows red errors because the hostname is due to the leading .)

The SMTP error: 535 Authentication unsuccessful, SmtpClientAuthentication is disabled for the Tenant

dig autodiscover.totalitconsultingllc.com resolves correctly to Microsoft Exchange Online. autodiscover-s.outlook.com returns 401 Unauthorized (expected). Thunderbird logs: Cannot contact server no SRV record AggregateError: No Promise in Promise.any was resolved Thunderbird falls back to guessing IMAP/POP/SMTP hostnames instead of offering Exchange.

Here is the log while trying to add the account:

MOZ_LOG=timestamp,mail.setup:5,OAuth2:5,SMTP:5,IMAP:5 MOZ_LOG_FILE=/tmp/tb.log thunderbird

[ERROR protocol_shared::safe_xpcom] an error occurred when performing operation SyncFolderHierarchy: Protocol(XpCom(NS_MSG_ERROR_FOLDER_MISSING)) JavaScript error: resource:///modules/accountcreation/FetchHTTP.sys.mjs, line 241: Error: Cannot contact server JavaScript error: resource:///modules/accountcreation/FetchHTTP.sys.mjs, line 241: Error: JavaScript error: resource:///modules/accountcreation/FetchHTTP.sys.mjs, line 241: Error: JavaScript error: resource:///modules/accountcreation/ExchangeAutoDiscover.sys.mjs, line 308: Error: no SRV record for _autodiscover._tcp.totalitconsultingllc.com JavaScript error: , line 0: AggregateError: No Promise in Promise.any was resolved JavaScript error: resource:///modules/accountcreation/FetchHTTP.sys.mjs, line 241: Error: Cannot contact server JavaScript error: , line 0: AggregateError: No Promise in Promise.any was resolved console.warn: mail.setup: "imap.totalitconsultingllc.com:993 socketType=3 imap:" [Exception... "Connection to imap.totalitconsultingllc.com:993 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "smtp.totalitconsultingllc.com:465 socketType=3 smtp:" [Exception... "Connection to smtp.totalitconsultingllc.com:465 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "mail.totalitconsultingllc.com:993 socketType=3 imap:" [Exception... "Connection to mail.totalitconsultingllc.com:993 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "mail.totalitconsultingllc.com:465 socketType=3 smtp:" [Exception... "Connection to mail.totalitconsultingllc.com:465 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "imap.totalitconsultingllc.com:143 socketType=2 imap:" [Exception... "Connection to imap.totalitconsultingllc.com:143 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "smtp.totalitconsultingllc.com:587 socketType=2 smtp:" [Exception... "Connection to smtp.totalitconsultingllc.com:587 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "smtp.totalitconsultingllc.com:25 socketType=2 smtp:" [Exception... "Connection to smtp.totalitconsultingllc.com:25 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "mail.totalitconsultingllc.com:143 socketType=2 imap:" [Exception... "Connection to mail.totalitconsultingllc.com:143 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "mail.totalitconsultingllc.com:587 socketType=2 smtp:" [Exception... "Connection to mail.totalitconsultingllc.com:587 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "mail.totalitconsultingllc.com:25 socketType=2 smtp:" [Exception... "Connection to mail.totalitconsultingllc.com:25 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "pop3.totalitconsultingllc.com:995 socketType=3 pop3:" [Exception... "Connection to pop3.totalitconsultingllc.com:995 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "pop.totalitconsultingllc.com:995 socketType=3 pop3:" [Exception... "Connection to pop.totalitconsultingllc.com:995 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "mail.totalitconsultingllc.com:995 socketType=3 pop3:" [Exception... "Connection to mail.totalitconsultingllc.com:995 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "smtp.totalitconsultingllc.com:587 socketType=0 smtp:" [Exception... "Connection to smtp.totalitconsultingllc.com:587 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "smtp.totalitconsultingllc.com:25 socketType=0 smtp:" [Exception... "Connection to smtp.totalitconsultingllc.com:25 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "pop3.totalitconsultingllc.com:110 socketType=2 pop3:" [Exception... "Connection to pop3.totalitconsultingllc.com:110 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "mail.totalitconsultingllc.com:587 socketType=0 smtp:" [Exception... "Connection to mail.totalitconsultingllc.com:587 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "pop.totalitconsultingllc.com:110 socketType=2 pop3:" [Exception... "Connection to pop.totalitconsultingllc.com:110 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "mail.totalitconsultingllc.com:110 socketType=2 pop3:" [Exception... "Connection to mail.totalitconsultingllc.com:110 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "mail.totalitconsultingllc.com:25 socketType=0 smtp:" [Exception... "Connection to mail.totalitconsultingllc.com:25 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "imap.totalitconsultingllc.com:143 socketType=0 imap:" [Exception... "Connection to imap.totalitconsultingllc.com:143 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "mail.totalitconsultingllc.com:143 socketType=0 imap:" [Exception... "Connection to mail.totalitconsultingllc.com:143 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "pop3.totalitconsultingllc.com:110 socketType=0 pop3:" [Exception... "Connection to pop3.totalitconsultingllc.com:110 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "pop.totalitconsultingllc.com:110 socketType=0 pop3:" [Exception... "Connection to pop.totalitconsultingllc.com:110 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "mail.totalitconsultingllc.com:110 socketType=0 pop3:" [Exception... "Connection to mail.totalitconsultingllc.com:110 failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] JavaScript error: resource:///modules/accountcreation/GuessConfig.sys.mjs, line 509: Error: Try failed. console.warn: mail.setup: "totalitconsultingllc.com:465 socketType=3 smtp:" [Exception... "Connection to totalitconsultingllc.com:465 failed" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "totalitconsultingllc.com:993 socketType=3 imap:" [Exception... "Connection to totalitconsultingllc.com:993 failed" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "totalitconsultingllc.com:143 socketType=2 imap:" [Exception... "Connection to totalitconsultingllc.com:143 failed" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "totalitconsultingllc.com:587 socketType=2 smtp:" [Exception... "Connection to totalitconsultingllc.com:587 failed" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "totalitconsultingllc.com:25 socketType=2 smtp:" [Exception... "Connection to totalitconsultingllc.com:25 failed" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "totalitconsultingllc.com:995 socketType=3 pop3:" [Exception... "Connection to totalitconsultingllc.com:995 failed" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "totalitconsultingllc.com:110 socketType=2 pop3:" [Exception... "Connection to totalitconsultingllc.com:110 failed" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "totalitconsultingllc.com:587 socketType=0 smtp:" [Exception... "Connection to totalitconsultingllc.com:587 failed" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "totalitconsultingllc.com:25 socketType=0 smtp:" [Exception... "Connection to totalitconsultingllc.com:25 failed" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "JS frame :: resource:///modules/accountcreation/GuessConfig.sys.mjs :: onStopRequest :: line 1193" data: no] console.warn: mail.setup: "guessConfig failed: Error: Can\u2019t find a server" console.warn: mail.setup: (new Error("Hostname is empty or contains forbidden characters. Only letters, numbers, - and . are allowed.", "resource:///modules/accountcreation/Sanitizer.sys.mjs", 263))

Thanks for your time and attention to this,

Greg B.

I had an account for my business. The account was hosted on Google; but was listed among my Tbird accounts. I closed the business; closed the Email account on gmail; and, I deleted all the folders, and the like from my Tbird client, every reference to the deleted account.

I continually get requests to login to my account. See the attached image.

Does anyone have any idea as to what I missed?

Thanks!

Hi there,

I currently have three email accounts set up in my Thunderbird client. I’d like to disable the automatic marking of messages as read—but only for one specific account (mainly for my colleagues’ convenience, as it’s a shared inbox).

In Settings > General, I see the option to turn off "Automatically mark messages as read", but this would apply to all my accounts, which isn’t what I want. I’ve checked the Account Settings for the relevant account and couldn’t find a per-account option. I also looked for an add-on that might help, but so far, no luck.

Has anyone found a workaround or solution for this? Any advice would be greatly appreciated !

Thanks in advance, Cheers.

I get the following error whenever I start Thunderbird :-

https://login.live.com/oauth20_authorize.srf?client_id=438c3b87-dbc3-42ae-bfe3-d9352b2f58fa&scope=https%3a%2f%2fgraph.microsoft.com%2fContacts.ReadWrite&redirect_uri=https%3a%2f%2fd994a63b490928bb79a39697bcd223c95fc884c1.extensions.allizom.org%2fprovider_cb&response_type=code&login_hint=raybrunton2014%40hotmail.com&code_challenge=rtxQNzfUlmAH9pBfmByF3qIYTx0rhFHzNT6HYnm8rJI&code_challenge_method=S256&uaid=4d26e6afa39e4722b78fe13ecb62be6f&msproxy=1&issuer=mso&tenant=common&ui_locales=en-GB&epctrc=4Ti5jhPIjA1OM%2fhXP%2bCoQuXRYQ5mBybkIu6ene5UrQs%3d5%3a1%3aCANARY%3agsNZgQ3ASGiN3ZChITgv5bv9TDGerkIiWYwdwc1%2fVMo%3d&epct=PAQABDgEAAAAdDD7nC9b5Q7JPd_okEQRFRXZvU3RzQXJ0aWZhY3RzCAAAAAAAKLu16qJ-7PBeIVsPAA_SKteXNPw_hR_LMokiaAPe6ZAqtGraIlKKmZ7edUNiaQtT-eeqgWZq-p2SBntsEjy0T7O7MKU4yMOFt3y6UAj6lhijcLUx1lPC0sP1zBCTt-A9TbXzYkyEVXM7veRXb_YSTVKojZZNCKy1nW1JOLX1cbQhsvgCc8Dn5sjxMH9NNs5u8gti4V4k7tgkmPAtYV1YLSAA&jshs=0#

Microsoft account We're unable to complete your request

unauthorized_client: The client does not exist or is not enabled for consumers. If you are the application developer, configure a new application through the App Registrations in the Azure Portal at https://go.microsoft.com/fwlink/?linkid=2083908.

The image indicates a Thunderbird issue.

I can no longer download my email from the server to my Thunderbird email client since I removed the specifics for the server with the password. I need to add it back but I don't know how. Is there a file I can edit?

AI tells me I can't just drag my Gmail.com (IMAP) from local Folders to the internet-connected folders section, which contains my Verizon.com account hosted by AOL. How can move my Gmail (IMAP) account safely?

I wish to add email identity deborahstpeter1@gmail.com to my account keweston82@gmail.com. Deborah is in a nursing home and as Power of Attorney I handle all her financial affairs on line. I had to replace my old computer which included Deborah's email in my Thunderbird email account but I've been unsuccessful getting her added to my new computer. I'm 83 years old and operating my old computer, which is where Mozilla's responses are going, and my new computer from which I'm communicating with Mozilla, plus two different mouses, I'm making a lot of mistakes i.e. click a computer scream with the wrong mouse. I wish to add Deb to my account with as little involvement on my part as possible. You can send a verification code to deborstpeter1@gmail.com and I will be sure to use the correct mouse.

I have TB 145.0 on a Mac.

When my trash gets pretty full, I empty the trash then restart TB just to have a fresh start. Been doing this for years. Well, I did it just now and when TB restarted I got a warning that said Thunderbird is an app I downloaded from the internet, do I trust it? First time that has happened.d I clicked on the button that said to go ahead and open it.

When TB opened, it wasn't aware of any of my email accounts. It's almost like I was opening it for the first time – except for 187 random old emails in an inbox.

Is there a way to recover from this? I had a lot of emails stored in inboxes and outboxes that would be disastrous for me to lose. They aren't there right now.