Thunderbird Community Forum

I am getting the error "connection timed out to connect to SMTP server". I am running on Linux Mint. The same setting do work on MacOS so there is no wrong config or broken SMTP server. It was working well since a couple of years. I also tried troubleshooting mode but still the same.

Cheers, Thomas

The Inbox on my Thunderbird emails shows 224 messages but do not open. I have tried opening and deleting but to no avail.

IMPORTANTLY I am still receiving new emails.

hi :-)

My Thunderbird uses between 19 and 34 GB of RAM. It's cyclical (with a period of about 10 minutes).

What do you suggest?

Do I need to perform a performance diagnostic? https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance

Do I need to follow all the steps listed on https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems#Diagnosis_Steps, or can I skip some of them?

I have been using Thunderbird for many years. I just got a new computer and installed Thunderbird onto it. I have several email accounts for personal, business and clubs so this makes it easy to keep track of. I have some gmail accounts and 3 different yahoo accounts. Now when I get an email to one yahoo account it prorogates to the other two. This never happened on the old computer do you have any idea how this happened, and more importantly, how do I stop it?

There are certain emails that I receive that are *absolutely known* spam. I want these (but ONLY these) deleted as they come in.

I understand that one need to tick the "delete" box in Settings, but this seems to giver Thunderbird the right to delete anything that 𝒊𝒕 determines is spam. I don't want that. I want ONLY my own predetermined spam to be deleted.

And by deleted, I mean just that. Thunderbird just piles them up in the Trash folder, and this gets to be a big pile. Because Thunderbird makes mistakes, cannot just let it delete everything it determines to be spam, and so I have to go through this long list of junk in the Trash folder, which is annoying (because there's surely a better way that no one has implemented yet) and time-consuming.

I've made my own "delete" filter. It runs first (it's the first filter in the list), "before Junk Classification" and "Getting New Mail". Anything on this list should be deleted, because that's the ONLY action I have in this filter. If you're in here, you're gone.

Except your not. The filter is (for some reason) NOT run when new mail arrives. Instead, I have to open the filter, and choose "run on Trash folder". Then it works. But is THAT the design?!? Why is it not deleting arriving mail that meets the criteria?

There is also the problem now (as spammers have gotten more proficient) of the random character string preceding the @, followed by a domain name that you dare not mark as spam (for example, yahoo.com). These random characters are indeed random, and constantly changing, so you cannot filter on the address. But it seems to me some bright person might come up with something like "if 'known domain' is NOT preceded by 'known sender', delete". (This would require a user [me] to be very careful, or I could lose a new respondent who is not spamming me.)

But the point here is this: Over time, I have a great "delete" filter. Mail that this filter catches makes NO mistake. I want these messages (but ONLY these messages) to be gone when mail is retrieved. I don't want them in the Trash. And I don't want to have to take the time to run that filter on the Trash, because no one has created an extension that allows me to do this with a single click.

I would pay/donate, for this capability. But I can't bring myself to donate, or pay, when I have to go through a big Trash pile full of mail that, according to my filter, I should NEVER even see.

Other suggestions entertained of course.

But I'm spending too much of my life dealing with things that should be automated.

Regards,

I've been using TB for many years, and without warning, when it tries to down load my mail from the Proton mail server, it says it can't find the folder "Inbox". I've tried to "repair" that folder a couple times unsuccessfully. I've restarted the TB program a couple times, but nothing changes. The error shows up on the bottom "instruction line". I've gone through all my settings and find nothing amiss. Not sure where to go from here. -- Just noticed that I had about 80 emails in that Inbox folder that are now missing completely. Normally, I move read emails to there respective folders, and leave important ones in the Inbox for followup. One significant note here, is I'm still using Win 7 premium. So far it hasn't been a problem. Thanks a bunch, Gerald

Edit - continued at https://support.mozilla.org/en-US/questions/1593421

My wife has a computer that hasn't been used for about 7 years and it contains a lot of emails that she would like to have on her newer computer.

The older computer has an older version of Thunderbird which doesn't allow the Importexport ng extension to be added.

Although I've copied her old profile, I can't see how to extract the emails from it into the newer version of Thunderbird on the newer computer. Is it possible and if so, how please.

Thanks.

I have an Thunderbird email account both my wife and I use on phones, tablets and PCs. We use imap on phones and tablets, and pop3 on PCs. Occasionally when downloading the email to the PCs the download stops on a specific email and will go no further. All 3 PCs stop at the same email. IMAP can see the email that haven't downloaded, and if I delete with IMAP the email after the successful downloaded email, the pop3 Clients can download the remaining email on the server. This has happened several times and I don't see anything especially weird about the offending email. Usually some small graphics but no large attachment or anything odd? Any ideas as to what is going on?Version 140.12.1esr

I've used TB for many years, and keep it up to date. But it suddenly stopped downloads from my email server. Normally everything comes into my Inbox folder and after reading, they are either put into their respective folders or deleted. I had maybe 60 or 70 retained for later attention. (Like due pymnts)

I've tried everything I know, even the mail server connection, but somewhere in the process, I lost everything that was saved in the "Inbox" folder. I got to looking for the profile file, and only found 1 that was recently dated. Not sure if a rebuild would be advisable. Nearly all my (50+) folders show up as normal. Just can't find why the Inbox isn't recognized.

I tried using TB in both safe mode and troubleshoot mode, to no effect. I DO have win 7 Ultimate and hasn't ever been a problem. The error message I get is: "The mail server for account ***** responded with 'mailbox INBOX does not exist!' The name of the folder is "Inbox" as opposed to the capitalized version, but nothing has changed for years, and never been a problem. Go figure??

After _years_ of use and storage, I'm really hurting without it. Any help or suggestions would sure be appreciated. gshantz

With a new Thunderbird installation on Windows 10 Pro, I attempted to import my profile data from a Postbox on another machine. The process failed, citing two errors (see attached screen shot), EmptyDatabase Error: "blocklists/addons-bloomfilters" has not been synced yet Uncaught NS_ERROR_FILE_NO_DEVICE_SPACE: Component returned failure code: 0X805200010

The profile being imported is pretty large -- around 20Gb, so I wonder whether I have surpassed some capacity limit. I was doing this via the Import Tool on the Tools menu.

Porting my legacy mail folders is crucial. Any help would be greatly appreciated.

Home Mozilla Thunderbird (Not Responding) is all I see on the screen.

I have rebooted, reinstalled and still cannot get Thunderbird to start. I have not touched the C:/Users/.../AppData/Roaming/Thunderbird data (where I assume the problem is).

A while back I complained about this exact thing here: https://support.mozilla.org/en-US/questions/1401708 — thread's archived now so I couldn't reply there.

Ended up building a small add-on myself since nothing else out there worked anymore. It makes every global search open directly as a list, no more clicking "Show results as list" every time.

[https://amaru7.github.io/search-results-as-list|search-result...]

Free, open source, no data collection. Can't be listed on addons.thunderbird.net right now (Mozilla's paused reviewing new add-ons that use Experiment APIs), so it's a manual install for now. Apparently this is getting built into Thunderbird natively from version 154 (bug 580252), so this is really just a bridge until then.

Posting here in case anyone else still lands on the old thread like I did.

When I send an email, a window pops up that shows the sending progress. Emails appear to send and save to the sent folder just fine, but the window doesn't close and will remain open until I press the cancel button. Is it possible to fix this?

I have frequent problems with message filter settings and these problems have been occurring through several of the last Thunderbird versions. All message filters frequently lose "Move message to.." information. "Enabled" check boxes become unchecked "Run selected filter(s) on:... " specified file keeps changing.