Firefox Support Forum

I've been using Firefox for awhile but just in recent days I've noticed that logging in to selected websites takes much longer or fails. For example, it takes me 3 minutes to login to Fidelity. During the 3 minutes, I see the message "Performing TLS handshake..." being displayed in the lower left hand corner of my screen. I am running Windows 11 with the latest version of Firefox (109.0.1). This also happens when logging to United Health Care websites. The same problem does not occur with Microsoft Edge.

Any insight to this problem is appreciated. Thank you.

Hello, Thanks for taking the time to consider my request, Sir/Madam On visiting the website from mozila, you are presented with a blank screen. https://theparkingarea.com/my-community-vip/ The page remains blank despite my attempts to contact the site. Would you be able to tell me what the problem is with Brave loading the website?

Hi, I've been trying to transfer from Chrome to Firefox but have been experiencing a graphical error with primarily the toolbar in Google Docs. The places where icons should be denoting what each button does are empty - I do not have any extensions, plugins, or themes installed that would be causing this. I did install the Dark Reader extension to see if it would show icons when using it, which it did not. It actually is not exclusive to the toolbar, as drop-down menus that would normally have icons do not either. I tested in both Microsoft Edge and Chrome and this issue does not arise on either.

While Docs has been the primary issue, it persists across all Google Drive apps (Sheets, Slides, Drawings, and more). My version of Firefox is up to date and I am on an HP laptop running Windows 10. If anyone is able to help diagnose the issue at hand or direct me to another support thread where this issue has been resolved, it would be highly appreciated. Thank you so much!

firefox moniter found my email in a new data breach february 4,2023. Firefox sent me an email about it. how do I know the firefox email is safe to click on highlighted items in the email?

Sync is a nightmare. It is so unintuitive! What exactly would be wrong with having separate Export and Import buttons for each of Settings, Addons, Tabs, History, Bookmarks, etc? I have a desktop box and a newer laptop I wanted to get up to date. I pressed the Sync button on the desktop ... By the way, there`s a link below that reads "Connect another device" ... Connect where? Someone is designing these interfaces who has absolutely zero imagination. Anyways, I signed off, moved the ethernet cable to my laptop, signed in, pressed Sync, and voila!, I got my Bookmarks, at least. But I have no idea how to get my tabs and windows. I tried with a "download link" something or other, but it seemed to assume I was sync-ing to a phone, and didn`t work. Any way to get my tabs?

I love Firefox and have been using it for years. I hate Google Chrome, but I'm forced to use it once or twice a year. When I use Firefox and go to one of Google's apps, a lot of the text overlaps. I lowered my minimum text to 30% and although it's almost unreadable, I can see that the text still overlaps. This is something I've been living with for a long time. Today I tried the same Google.com pages using Google Chrome and everything looks fine. Why can't Firefox fix the overlapping text? If Google can do it, Firefox should be able to do it after all these years. The available add-ons do not work. Bob Brown

My keyboard regularly locks up using Firefox. I tracked the problem down to having upwards of 40 Firefox processes running in Task Manager. Disabling them or restarting Firefox only works for a few hours before the problem recurs.

Several people here recommend disabling "Use recommended performance settings," which should give me the option of selecting the max number of processes to be running.

However, when I disable the recommended performance setting, the hardware acceleration option appears, but not the process number selection. I'm finding no way to set the max number of processes.

I'm hoping for a work-around to that, or a different solution.

Thanks.

BTW, I also notice excessive processes running when I use Chrome. I'm concerned why this is happening on both my browsers.

5 hr. ago Dell Latitude, Windows 10. Firefox will not display formatting options (such as italics, bold, underline, delete, etc.) in gmail. The only way to display the options is by hovering the cursor over the blank space above the name of the person it's going to (or received mail, just to be able to delete it) until an option appears. Nothing is indicated, and I have to move the cursor until I find the desired option and then click on it. The same thing happens in Chrome. This is totally crazy-making (insofar as gmail worked perfectly until a short time ago) and I'd welcome your suggestions and input.

I can no longer log-in to sites that require Usersname and Password on my Mac. But I have no trouble using my iPhone to log-in using the ios Firefox and Firefox Focus. I tried clearing the history on my Mac and still no success. The error message I keep getting is "Could not process login". I know my username and password by heart and have had problem logging in before. Just recently in January 2023. I kept trying until I got locked-out. Please advise.

Dear community,

As I use a few self-made unsigned add-ons, for several years now I have been using the Firefox unbranded builds on Linux with great joy. In the past these became available for download shortly after a regular Firefox was released. Lately though things have changed. The current latest release for unbranded is stalling at version 107. So it's getting further and further away from the official Firefox, which is at 109 at the time of writing.

Obviously I'm concerned my unbranded Firefox is not getting the same security updates any longer. I do realize there's alternatives for supporting unsigned add-ons. Running a Firefox nightly or developer-edition is something I'd want to avoid, so for me these aren't real alternatives. I've also tried tracking unbranded info on bugzilla.mozilla.org, but couldn't find anything relating to this 'lag'.

Where can I find more info on this topic? Are these unbranded builds being discontinuated?

Thanks for reading, keep well!

Win 10 - Firefox 109.0.1 On a website when I click on a TEL link in Firefox it offers me the option the link being opened in Firefox (which does not know what to do with it) or selecting an "other" application. Firefox can associate an app with a link type. How to do that is not the question. The question is: what app should I have firefox open for a "tel" link that will invoke magicJack and pass the TEL link data (the phone number) to it. Thanks, bill

Hi, I have a second account under the email [email address] and I recently started having issues with Mozilla VPN. It went from working to not working (kept disconnecting) and now I can't log in because a 2 steps verification is on and I didn't go through any Authentication before. Now, every time that I try to log in I'm obliged to use an authentication app that's not working. Please help, I have my VPN service under this account and can't use it!

Thank you

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

For a week or so now, spam pinned tabs keep appearing in my Firefox browser. They're always for coupon2deal.com. They appear already pinned, at random times while I'm browsing. Firefox is up to date, and I have Webroot antivirus running and have made it do a scan of my computer.

Hello, I recently reinstalled my software, due to a faulty hard drive. However, when I reinstalled firefox, I lost all my history and browsing data.

Is there any way to recover my data? Please help!

W10 Desktop. I cannot see a way to ADD "TUSK" search engine in Firefox. When I click "Find more search engines", Firefox takes me to "ADD-ONS" where TUSK is not listed. How do I make TUSK my default FIREFOX SEARCH ENGINE, please & thank you??.....Pat