Videos on YouTube play choppy in Firefox

Whenever I play videos on YouTube in Firefox, the video is always choppy and does not run smoothly. I’ve tried restarting the browser and checking my internet connection,… (read more)

Whenever I play videos on YouTube in Firefox, the video is always choppy and does not run smoothly. I’ve tried restarting the browser and checking my internet connection, but the issue continues. This problem only happens in Firefox, not in other browsers.

Asked by Avani Solanki 2 months ago

Last reply by John 38 minutes ago

Issues navigating nbcnews.com web site

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. Howev… (read more)

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

Asked by wdunwoody 1 day ago

Last reply by jonzn4SUSE 2 hours ago

Updated to 115.30ESR Now Today.com will not load properly.

As I said in the title, since updating, Today.Com will not load properly. Most of the page isn't loading. Typically, when I load that page, there are there are 3 horizo… (read more)

As I said in the title, since updating, Today.Com will not load properly. Most of the page isn't loading. Typically, when I load that page, there are there are 3 horizontal lines in the upper right corner that when clicked on, open a drop down menu. Since the update, I load the page, it loads correctly, then, a few secs later, most of the page disappears. So I can't access that drop down menu at all.

I am running Ublock origin as well as privacy badger.  With both extensions shut off the issue still occurs.

This is on an older W7 HP machine that I use as a media PC of sorts. Thanks

Asked by brentdanyluk2 1 day ago

Last reply by wdunwoody 23 hours ago

Trojan Virus ?

Receiving Popups in Firefox Trojan Virus found, System Warning.... every time I close or dismiss another pops up. It indicated it was from McAfee at first, now includes w… (read more)

Receiving Popups in Firefox Trojan Virus found, System Warning.... every time I close or dismiss another pops up. It indicated it was from McAfee at first, now includes websites I removed from Notifications... I scanned via Webroot 4 times now No threats found, None removed.... So I shut everything down and rebooted. Came right back up.

I am afraid to log into anything including email but I need help ASAP!!

Asked by QLucky 21 hours ago

Last reply by TyDraniu 4 hours ago

Do not receive mail from gmail.com senders

I am not able to receive mail from a user sending me mail from a gmail.com account. I have communicated with my ISP Optonline.net and they state the there mail process "… (read more)

I am not able to receive mail from a user sending me mail from a gmail.com account. I have communicated with my ISP Optonline.net and they state the there mail process "checks out" and the issue could be the browser I am using, Firefox. The last email I have from a gmail.com sender was 8/28/2025. I have asked two different gmail users the send me mail and have not received any of them. I have cleared the Firefox cache but that did not correct the issue. I come to you to figure this issue out and hopefully solve it. Thank you Richard Everett [email removed]@optonline.net [phone number removed]

Asked by rtebge 2 days ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Not open site

https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://www.builder.ai/&ved=2ahUKEwi80OPi9ZGRAxWSzjgGHTZAEukQFnoECBAQAQ&usg=AOvV… (read more)

Asked by Krishanu Das 13 hours ago

Last reply by Denys 7 hours ago

affichage des pages d'un compte bancaire

bonjour, quand j'utilise Firefox pour consulter mon compte bancaire, les pages ne s'affichent plus maintenant, alors qu'il y a plusieurs mois elles s'affichaient.Je n'ai … (read more)

bonjour, quand j'utilise Firefox pour consulter mon compte bancaire, les pages ne s'affichent plus maintenant, alors qu'il y a plusieurs mois elles s'affichaient.Je n'ai pas ce problème si j'utilise "Chrome" ! Merci de m'expliquer pourquoi cette fonction ne "marche" plus. Quand j'utilise "Firefox", j'aimerais bien que cela se fasse totalement en Français !!! Cordialement

Asked by nz.bonomi 13 hours ago

Last reply by Denys 7 hours ago

Title bar not showing in version 145

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the tit… (read more)

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

Asked by John 2 weeks ago

Last reply by Dale H. Cook 9 hours ago

it tells me to download firefox but i already have it downloaded

i go to download an extension,everything is fine until i click the "download extension" button and then all of the sudden it takes me to this other page that tells me to… (read more)

i go to download an extension,everything is fine until i click the "download extension" button and then all of the sudden it takes me to this other page that tells me to download firefox but i already have it downloaded

Asked by gohdjkin 15 hours ago

Last reply by Paul 14 hours ago

Stop firefox.exe to attempt to establish a connection to www.temu.comm

My anti-virus reports that 30 to 100 times per day, it blocks firefox.exe attempts to establish a connection relying on an expired certificate to to www.temu.com. Can you… (read more)

My anti-virus reports that 30 to 100 times per day, it blocks firefox.exe attempts to establish a connection relying on an expired certificate to to www.temu.com. Can you please stop your attempts ? Or tell me how to stop them ?

Asked by Philippe Fabre 15 hours ago

Last reply by Agent virtuel 14 hours ago