no matter IE or firefox, PC freezes - have to do a hard shutdown - when going to facebook; if typed into browser. if launching from desktop shortcut, it starts
desktop shortcut starts facebook but nothing fills in
desktop shortcut starts facebook but nothing fills in
All Replies (2)
are you using OS X ?
Could you try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Use Troubleshoot Mode in Firefox.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (not Reset)
Are you able to get to Firefox normally?