Could you explain the problem facing in firefox

we will help you

iamjayakumars,

There are a number. This forum method is cumbersome (though very good, and people are very helpful), and often the elapsed time is too great for the nature or severity and/or urgency of the issues. Then, when you do get an answer, with - refer to such and such link or article, and try it, there are subsequent followups that can occur, again with the wait involved, and another layer of complexity to the problem. I would like at least have direct email with someone, or "someones, ".

For instance, see my question posted 03/3/13, 7:56 AM -

"I would like to change my mozilla support user name. Or, delete my account/login and create a new one. How do I do it? "

It is now 04/06/13, and not resolved, and this is a straightforward one, without complications.

I've got more complex ones that I would be better served with direct one on one communication. I would pay for it.

Also, see this question -

"How can I find/restore inadvertently deleted Bookmarks Folders, Bookmarks, and Bookmarks Toolbar Bookmarks?"

posted by stevek302 (that is also me), on 3/29/13 10:20 PM. I tried the profile method. but while installing, I chose a different folder/path then the x86 location, which is by design. At first it seemed to work, it was a clean install, without my 20 extensions, and 150 Bookmarks folders, and 100 Bookmarks Toolbar bookmarks. But now the new profile is no longer in Profile Manager. I ran the .exe setup file again, again chose a new folder, it appears to have installed in the new folder, but clicking it and opening it in the new folder, it opens with all the extensions, Bookmarks, etc., from the other Default profile. Now, it's 8 days later, and I still don't have it answered. I would willingly pay x amount a year for email, chat, or phone support, even from a third party company. But, Mozilla could use the funds.

There are more things constantly coming up. I am a long term user. I really like FF. It is so customizable. I am a layman, not an IT/computer guy, but hopefully towards the higher end of that scale, though self-taught. I want to keep using it, but as I learn more about it and do more with it, more things come up. Right now, using Google, the results page is behaving as though an auto-paging add-on is working. I want to be able to see the related searches at the bottom of the page, but I can't get to click any because the next page endlessly loads as I get down close to the bottom. I have no auto-page extension or plugin, neither enabled, nor disabled. I may have had one sometime, but not for a while. Yet in about:config, there are a bunch of auto-paging lines. Why are they there if its been removed? And the list goes on.

Thanks,

SK

iamjayakumars,

Did you see my reply?

Thanks,

SK

Firefox will always use the default Firefox profile folder as specified in the profiles.ini file (if present), so it won't help to (re)install Firefox in a different Firefox program folder.

See:

• https://support.mozilla.org/kb/Lost+Bookmarks

• http://kb.mozillazine.org/Lost_bookmarks
• http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

There are 10 rotating daily JSON backups in the bookmarkbackups folder within the Firefox profile folder, one for each day that Firefox is started.

I have been alsoo trying my ass off to find a way to contact FF. I have several issues that i can not find afix to and i have sent hours searching the site. So is there another way? Maybe an email address? a chat room? something? I am about ready to switch back to IE.

@Sk302, sorry for late reply, i hope you got the answer from Cor-el