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email account with verizon.net does not load properly

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I have my primary email account with Verizon and a secondary email account at Email.com. Neither of these systems are displaying my email properly and I cannot access either email account within Firefox. Both email accounts work correctly using Internet Explorer

I have my primary email account with Verizon and a secondary email account at Email.com. Neither of these systems are displaying my email properly and I cannot access either email account within Firefox. Both email accounts work correctly using Internet Explorer

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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.