Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

JanRene
JanRene
more options

I can not load Firfox. When I I try to open it, I get a Mozilla Crash Reporter window. I get the same thing even in the try to open it Safe Mode.

I tried unintalling Firefox and re-installing it and I still get the same Crash Reporter.

I can not load Firfox. When I I try to open it, I get a Mozilla Crash Reporter window. I get the same thing even in the try to open it Safe Mode. I tried unintalling Firefox and re-installing it and I still get the same Crash Reporter.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also: