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Why can't I open a new tab after clicking the + button?

  • 1 reply
  • 30 have this problem
  • 238 views
  • Last reply by TonyE
  • Solved

wonders
wonders

Usually I can click the "open a new tab" button to open a new tab but now, when I click the button, nothing happens. I even tried right clicking and choosing the option: "New Tab", but still no tab opens. However, new tabs do open if i click a link and it leads to a new window. I'm not sure why? How can I fix this??

Usually I can click the "open a new tab" button to open a new tab but now, when I click the button, nothing happens. I even tried right clicking and choosing the option: "New Tab", but still no tab opens. However, new tabs do open if i click a link and it leads to a new window. I'm not sure why? How can I fix this??

Chosen solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

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All Replies (3)

TonyE
TonyE

Chosen Solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

diana_awdry
diana_awdry

How do I uninstall the toolbar?

TonyE
TonyE

A couple of possible ways to uninstall it: