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I can't access File/Import - Import choice is grayed out

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

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I've just installed 3.6 and I want to import bookmarks from Opera. When I go to Files/Import, the import menu choice is grayed out. How do I import bookmarks? Thanks

I've just installed 3.6 and I want to import bookmarks from Opera. When I go to Files/Import, the import menu choice is grayed out. How do I import bookmarks? Thanks

All Replies (2)

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This can happen if you are in private browsing mode. In that mode some menu items are disabled. For details of how to get out of private browsing mode see https://support.mozilla.com/kb/Private+Browsing

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You should update to the latest Firefox 3.6.13 version via Help > Check for Updates or download and install the latest version from http://www.mozilla.com/firefox/all.html


Other things that need attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Update the Java plugin to the latest version.

Modified by cor-el