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Downloaded new version of Firefox, but now I can't access Zotero; what should I do?

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I have been using Zotero through Mozilla Firefox for a couple of years. Today I downloaded an update of Firefox. Now I cannot see a Zotero icon on the login page. I cannot access my Zotero files. I can see that Zotero is enabled when I look at the Firefox extensions. The Zotero icon used to be displayed. It is now gone.

I have been using Zotero through Mozilla Firefox for a couple of years. Today I downloaded an update of Firefox. Now I cannot see a Zotero icon on the login page. I cannot access my Zotero files. I can see that Zotero is enabled when I look at the Firefox extensions. The Zotero icon used to be displayed. It is now gone.