Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error platformversion minversion 1.9.2.12

  • 1 reply
  • 40 have this problem
  • 1 view
  • Last reply by TonyE

more options

everytimer i try to log on to mozilla firefox it comes up with the following message

everytimer i try to log on to mozilla firefox it comes up with the following message

All Replies (1)

more options
  1. Download a new copy of the Firefox installer from http://www.mozilla.com/
  2. Delete the Firefox installation directory, default location C:\Program Files\Mozilla Firefox\
  3. Re-install Firefox

User data is not stored in the installation directory and will still be available when you re-install Firefox.