Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Opening docs from sites puzzle--why no choice to open or save?

AnonymousUser

Issue

I have another kind of problem with Firefox

Description

This is a real puzzle with no clear answer yet on the boards that I could find. Two iMacs. One running OS X 10.5.8 and Firefox 3.6.3 and the other running OS X 10.5.8 and Firefox 3.5.9. Problem happens on the one running the newer version of Firefox only. When trying to open a pdf directly from a website, the dialog box only allows a save option with no direct open option. attaching two jpgs--one illustrating the problem (just the save option) and the other ("noproblem") showing what we want: a choice to save or open. What do I need to do on the machine with the problem to change the dialog box to the open and save variety shown in "noproblem"? Thank you!!

This happened

Every time Firefox opened

Maybe 7 months ago; around the time that the machine was upgraded to FF 3.6.3

Troubleshooting information

on the problem machine: Map+ 1.2 Wiss RSC News Reader 3.1.0.4

Firefox version

3.5.9

Operating system

Intel Mac OS X 10.5

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9

Plugins installed

  • -BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.0 r42
  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • WebEx General Plugin Container Version 169
  • npmnqmp 07103007
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • 2.0.40115.0
  • RealPlayer Plugin
  • iPhoto6
== Issue == I have another kind of problem with Firefox == Description == This is a real puzzle with no clear answer yet on the boards that I could find. Two iMacs. One running OS X 10.5.8 and Firefox 3.6.3 and the other running OS X 10.5.8 and Firefox 3.5.9. Problem happens on the one running the newer version of Firefox only. When trying to open a pdf directly from a website, the dialog box only allows a save option with no direct open option. attaching two jpgs--one illustrating the problem (just the save option) and the other ("noproblem") showing what we want: a choice to save or open. What do I need to do on the machine with the problem to change the dialog box to the open and save variety shown in "noproblem"? Thank you!! == This happened == Every time Firefox opened == Maybe 7 months ago; around the time that the machine was upgraded to FF 3.6.3 == == Troubleshooting information == on the problem machine: Map+ 1.2 Wiss RSC News Reader 3.1.0.4 == Firefox version == 3.5.9 == Operating system == Intel Mac OS X 10.5 == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9 == Plugins installed == *-BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/ *Shockwave Flash 10.0 r42 *Gecko default plugin *Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information. *WebEx General Plugin Container Version 169 *npmnqmp 07103007 *The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. *The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser. *2.0.40115.0 *RealPlayer Plugin *iPhoto6

All Replies (3)

Adding the two referenced screenshots to show the "problem" on one machine relative to what I want it to be ("noproblem" as runs on my other machine).

noproblem example jpg--what I want on the other machine

the "noproblem" example I'm trying to emulate on the machine with the "problem" when trying to open a pdf from a website. thx.