Can't get out going server on cell to connect
Getting following error trying to setup my Thunderbird email on my cell phone.
Server returned p-input003.msg.pkvw.co.charter.net connection rejected see www.spamhaus.org/query/ip/18.88.32.140 aup#out-1230
I have spent over an hour with Spectrum and all my server settings are correct. Incoming server connects.
Spamhaus says not block listing for 18.88.32.140 but I can't connect to see why Thunderbird is trying to connect to this site. Spectrum has nothing in their files on this site.
How do I get Thunderbird to go to Spectrum servers instead of this site?
BTW my Gmail account works but I could not get Samsung email to configure either but it didn't give any errors just failed to connect.
HELP!!!!!!!!!!!!!!!!!!!! PLEASE !!!!!!!!!!!!!!!!!!!!!!!!! frustrated senior citizen
Chosen Solution
Platform34 Rebooting router and shutting off VPN allowed me to complete the install of Thunderbird on my mobile phone. THANK YOU Dragonmageds
All Replies (3)
Can you confirm your SMTP settings are using port 587 and security=StartTLS
Are you using any VPN or security software on your phone? Have you tried rebooting your router. This can give you a different public IP address.
Do you have the same issue when connecting over the cell network rather than your home wifi?
Platform34 Port 587 security=starttls Using Norton's VPN will try turning it off haven't tried rebooting router will try that issue is with both wifi and no wifi connections
dragonmageds
Chosen Solution
Platform34 Rebooting router and shutting off VPN allowed me to complete the install of Thunderbird on my mobile phone. THANK YOU Dragonmageds
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