Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't download Thunderbird on my Samssung mobile phone

robert360
robert360

I have been using Thunderbird for many years. Recently I did a factory reset on my Galaxy AO5s mobile. When I tried to re-install Thunderbird it would not download from 'Play Store'. It asked me to confirm my age - it is actually 92! but then I could'nt installl it. Please help!

I have been using Thunderbird for many years. Recently I did a factory reset on my Galaxy AO5s mobile. When I tried to re-install Thunderbird it would not download from 'Play Store'. It asked me to confirm my age - it is actually 92! but then I could'nt installl it. Please help!

All Replies (1)

Platform34
Platform34
  • Top 25 Contributor

Hi @robert360

The age check is not something mandated or controlled by Thunderbird. Acording to press reports, it's being rolled out by google on their play store.

https://www.androidauthority.com/google-play-store-age-verification-rollout-3610677/

If your unable to verify your age on the play store, you can obtain the app from other stores such as F-droid or use the github releases.

F-Droid: https://f-droid.org/packages/net.thunderbird.android/ Github: https://github.com/thunderbird/thunderbird-android/releases?q=prerelease%3Afalse

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.