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Cannot connect to personal outlook with smtp authentication disabled error

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I tried to connect to my personal outlook email account on a fresh installation of thunderbird mobile. The setup wizard gave the correct configuration as described in microsoft's official documentation. But the following error occured: Authentication unsuccessful, SmtpClientAuthentication is disabled for the Mailbox.

IMAP is enabled in microsoft's mail account settings on outlook.com.

I tried to connect to my ''personal'' outlook email account on a fresh installation of thunderbird mobile. The setup wizard gave the correct configuration as described in microsoft's [https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040 official documentation]. But the following error occured: Authentication unsuccessful, SmtpClientAuthentication is disabled for the Mailbox. IMAP is enabled in microsoft's mail account settings on outlook.com.
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