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I CAN'T SEND EMAILS!!

Thunderbird Send and receive email
GerardoPcp04 replied 10 months ago
cecilia6
cecilia6

Hello everyone, For the past few days, I haven't been able to send emails from the email address my company gave me. I do receive emails, but when I try to send an email (I've tried several addresses), I get an error message. I've attached screenshots of the error message. 

Please, I need help!

Thanks in advanced!

Hello everyone, For the past few days, I haven't been able to send emails from the email address my company gave me. I do receive emails, but when I try to send an email (I've tried several addresses), I get an error message. I've attached screenshots of the error message. Please, I need help! Thanks in advanced!
Attached screenshots

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor

Hola, Esto es un error enviado por su servicio de AWS: "mail address is not verified. The following identities failed the check in region"

Está intentando enviar correo electrónico desde una dirección de correo electrónico o dominio que no está verificado para enviar correo electrónico desde su cuenta de Amazon SES. Este error podría corresponder a las direcciones "From", "Source", "Sencer" o "Return-Path". Si su cuenta sigue todavía en el entorno de pruebas, también tiene que verificar todas las direcciones de correo electrónico de cada destinatario.

Amazon SES tiene puntos de enlace en varias Regiones de AWS (https://docs.aws.amazon.com/es_es/ses/latest/dg/regions.html) y el estado de verificación de cada dirección de correo electrónico es independiente para cada Región de AWS. Tiene que completar el proceso de verificación para cada remitente de las Regiones de AWS que desee utilizar.

Saludos