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Alphabetised list of subfolders gone wrong!

  • 3 replies
  • 1 has this problem
  • 82 views
  • Last reply by Adele Banks

Adele Banks
Adele Banks
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Hi all - I'm running Thunderbird (14.05) on a desktop Mac running Sequoia 15.7.2

In my Local Folders, I have sub folders which in turn have a large number of subfolders. All of those sub folders are automatically listed alphabetically as they're created. In the last couple days, a fairly random selection of six folders from topline folders, sub folders and subsub folders have been shifted to the end of the alphabetized list and I have absolutely no idea why. I can manually move them back no problem, but I'd really like to stop it happening again! Also, I've tried clicking on the topline folder and choosing to sort by subject, but it changes nothing. Even renaming an mis-listed folder to a new name does not make it move to its correct place in the alphabet. Any ideas? Thanks

Hi all - I'm running Thunderbird (14.05) on a desktop Mac running Sequoia 15.7.2 In my Local Folders, I have sub folders which in turn have a large number of subfolders. All of those sub folders are automatically listed alphabetically as they're created. In the last couple days, a fairly random selection of six folders from topline folders, sub folders and subsub folders have been shifted to the end of the alphabetized list and I have absolutely no idea why. I can manually move them back no problem, but I'd really like to stop it happening again! Also, I've tried clicking on the topline folder and choosing to sort by subject, but it changes nothing. Even renaming an mis-listed folder to a new name does not make it move to its correct place in the alphabet. Any ideas? Thanks

All Replies (3)

Googlethunderbird.
Googlethunderbird.
  • Top 25 Contributor
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Hello there

You can use the reset folder order to get there you can click with that mouse click on right button select on the accounts name with that mouse and choose reset folder order. Why this folders do recreate them selfs back -it really sounds like there are ghosting around that point to be arranged in alphabetical order.

Modified by Googlethunderbird.

Wayne Mery
Wayne Mery
  • Top 10 Contributor
  • Moderator
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Adele, are you still seeing a problem?

Adele Banks
Adele Banks Question owner
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Hi Wayne - Merry Christmas :) The problem persists! We tried installing the very latest version of Thunderbird, used the Reset Folder Option and it did not fix the problem. I can drag some of them to where they should be, but not all, new sub sub folders are inserted randomly - sometimes correctly - into the list, and now creating new sub folders in the main Local Folders list are also filed wrongly. My Mac is 2018, so perhaps this is just decrepitude setting in! Ongoing conversations with over a thousand clients and having to scroll through lists to find them is making my working life borderline impossible! I did some grunt work and split them into smaller alphabetized folders (a-c, d-f etc) to make searching easier but it's not exactly a long term fix. Adele

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