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On Thunderbird 140.1 emails downloaded using POP do not display properly and have no Subject line (sympatico.ca)

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  • 3 have this problem
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  • Last reply by aj2wilson

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Have been successfully downloading emails from server using POP for many years. No settings have been changed on TB or the server. Current TB level is 140.1 esr. Today emails download but are not rendered properly. No subject lines and prefaced with what looks like coding that should be interpreted for display but is just treated as text. I have no idea what any of this gobbledygook means. Can anyone help? Small sample of gobbledygook follows. I don't want to put too much here because it seems to be full of sensitive information. Perhaps if someone could contact me privately at barry@clasper.ca if you need further troubleshooting information.

Sample Gobbledygook:

X-RG-Rigid: 6866A9D10798F77 . X-RazorGate-Vade: 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 X-RazorGate-Vade-Verdict: clean 0 X-RazorGate-Vade-Classification: clean Received: from mx-caprica.easydns.com (64.68.200.41) by cmx-mtlrgi002.bell.net

       id 6866A9D10798F775 for barry@clasper.ca; Mon, 11 Aug 2025 12:22:39 -0400

Received: from localhost (localhost [127.0.0.1]) by mx-caprica.easydns.com (Postfix) with ESMTP id AC1CF280767 for <barry.clasper@sympatico.ca>; Mon, 11 Aug 2025 16:22:39 +0000 (UTC) Received: from mx-caprica.easydns.com ([127.0.0.1])

Have been successfully downloading emails from server using POP for many years. No settings have been changed on TB or the server. Current TB level is 140.1 esr. Today emails download but are not rendered properly. No subject lines and prefaced with what looks like coding that should be interpreted for display but is just treated as text. I have no idea what any of this gobbledygook means. Can anyone help? Small sample of gobbledygook follows. I don't want to put too much here because it seems to be full of sensitive information. Perhaps if someone could contact me privately at barry@clasper.ca if you need further troubleshooting information. Sample Gobbledygook: X-RG-Rigid: 6866A9D10798F77 . X-RazorGate-Vade: 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 X-RazorGate-Vade-Verdict: clean 0 X-RazorGate-Vade-Classification: clean Received: from mx-caprica.easydns.com (64.68.200.41) by cmx-mtlrgi002.bell.net id 6866A9D10798F775 for barry@clasper.ca; Mon, 11 Aug 2025 12:22:39 -0400 Received: from localhost (localhost [127.0.0.1]) by mx-caprica.easydns.com (Postfix) with ESMTP id AC1CF280767 for <barry.clasper@sympatico.ca>; Mon, 11 Aug 2025 16:22:39 +0000 (UTC) Received: from mx-caprica.easydns.com ([127.0.0.1])

Modified by Wayne Mery

All Replies (3)

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Barry's posting was temporarily held by automatic spam check.

And posted at a similar issue at https://support.mozilla.org/en-US/questions/1528599#answer-1755675

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I have the same problem. Somehow, a blank line is being inserted into the message headers. The headers following the blank line are not interpreted, and are treated as the beginning of the message. The headers that are interpreted (before the blank line) are insufficient to display the message properly.

Helpful?

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Same here. Completely broken. Which is a bit of a disaster when you actually need to be able to read your emails. Booked at around midday on 11th August

Come on Mozilla - need a fix urgently!

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