problems with opening pages
when I click - to open - a downloaded message, the message immediately opens up, (after my click), but the page is all words/sentences to click on to open up to view the actual content of the Page. This is hard to describe.
Before, when I clicked a message in my inbox, the full page opened up. Now I have to do a second click to see the content of the page. Hope this helps describes my problem.
I have re-downloaded Thunderbird, but my problem remains.
Please help me -
Thank you, Jim [edited] @gmail.com [edited email and phone# from community support forum]
Modified by James (doing minimal support)
All Replies (3)
perhaps post an image of what you are seeing, or more than one. I for one can not visualize it.
Hi Matt, This is the screen I get when I click an email to open. In the past, the full page image opened up. This problem does not happen in another email program I have on same computer, so, it must be a setting in Thunderbird. Thanks for your help. Jim
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I do not see an image, I see some text that has been copies from perhaps an email.
Perhaps this will help in getting an image. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem#w_create-a-screenshot-on-windows
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