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E-mail not working

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  • 0 have this problem
  • 12 views
  • Last reply by sfhowes

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When I sign it to Thunderbird, and click on an incoming e-mail the "From" line shows it came from me with my name and email address. The body of the e-mail is outlined in RED. When I click on anything in the body of the email, that box brings up little squares around it as I was going to change the box. When I click on it a box come on where I am supposed to choose a link. I have no idea what that means and I can never get to the information in the e-mail

I need to talk to a "REAL" person not a return e-mail. I have a new computer that Best By transferred my files from my old compute to this new computer Evidently in the process the Settings got messed up. My e-mail is useless and I'm missing information I need.

HELP!!!!!! Wayne Haver

When I sign it to Thunderbird, and click on an incoming e-mail the "From" line shows it came from me with my name and email address. The body of the e-mail is outlined in RED. When I click on anything in the body of the email, that box brings up little squares around it as I was going to change the box. When I click on it a box come on where I am supposed to choose a link. I have no idea what that means and I can never get to the information in the e-mail I need to talk to a "REAL" person not a return e-mail. I have a new computer that Best By transferred my files from my old compute to this new computer Evidently in the process the Settings got messed up. My e-mail is useless and I'm missing information I need. HELP!!!!!! Wayne Haver

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Direct support is not possible - https://support.mozilla.org/en-US/kb/thunderbird-faq#w_where-can-i-get-help-with-using-thunderbird

Does it reproduce with Help > Troubleshoot Mode?

A screen shot would help better understand your problem.

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Do you mean that opening a received message makes it look like a message draft?

https://support.mozilla.org/en-US/questions/1460237