Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After Version 132 Update, Primary Password Box Keeps Popping Up Even After Putting In Password

  • 3 replies
  • 9 have this problem
  • Last reply by Dano

Dano
Dano
more options

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now."

How is someone supposed to get a bug taken care of?

Since update to version 132, the primary password box keeps popping up, randomly, even after I put in the password. Only started happening after update to 132.

Can someone from Mozilla actually look into this?

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now." How is someone supposed to get a bug taken care of? Since update to version 132, the primary password box keeps popping up, randomly, even after I put in the password. Only started happening after update to 132. Can someone from Mozilla actually look into this?

All Replies (3)

Franusz
Franusz
more options

And if you disconnect you can't reconnect, the entered PW just isn't taken into account. Looks like access to server is broken after update.

Please fix.

Helpful?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In case of issues, try to login to the Mozilla Account via this website using the email address and password.

Helpful?

Dano
Dano Question owner
more options

Didn't do anything. Still have issue.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.