We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird 128 hangs when MacBook wakes up from sleep

doctorjah
doctorjah
more options

I am running Thunderbird 128.2.3esr (64-bit) on a MacBook Pro M2 running Sequoia 15.0. When the MacBook goes to sleep with TB open, TB will not restart successfully when the MacBook wakes up. Instead, the spinning multicolored circle appears, and in order to get into TB again I first have to Force Quit it. Once that's done, it reopens normally after the crash report is sent to Apple. This also happened for TB 128 with the previous macOS Sonoma. How can I avoid this?

Thanks for your help.

John E Anderson

I am running Thunderbird 128.2.3esr (64-bit) on a MacBook Pro M2 running Sequoia 15.0. When the MacBook goes to sleep with TB open, TB will not restart successfully when the MacBook wakes up. Instead, the spinning multicolored circle appears, and in order to get into TB again I first have to Force Quit it. Once that's done, it reopens normally after the crash report is sent to Apple. This also happened for TB 128 with the previous macOS Sonoma. How can I avoid this? Thanks for your help. John E Anderson

Modified by Wayne Mery

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Hi John. When did you start using version 128? And when did the problems start?

Helpful?

doctorjah1
doctorjah1
more options

Hi Wayne

I started using 128 as soon as it was available to me, and it's always had this problem. To be honest, the problem might have been there with 115, which I was using before. I did notice after sending the message earlier today that the problem did not occur when there was a brief sleep. It looks like it's only after a sleep of longer than, say, 15' or so.

Helpful?

doctorjah1
doctorjah1
more options

This is a continuing problem. I have saved a crash report from the hang that occurred today in hopes that someone might be able to figure it out from that, but I'm not sure how to post it here. How do I do that?

Thanks

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.