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Cannot open email, Thunderbird does not recognize my account!

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  • Last reply by david

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I cannot open my email because Thunderbird is not recognizing my account. I have used Thunderbird for years and now my account is not recognized. Please help me to recover my emails and contacts. My username is xxx@nyc.rr.com. Thank you. Ingrid Callender

I cannot open my email because Thunderbird is not recognizing my account. I have used Thunderbird for years and now my account is not recognized. Please help me to recover my emails and contacts. My username is xxx@nyc.rr.com. Thank you. Ingrid Callender

Modified by Wayne Mery

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Please share more information on this, such as error messages. Thank you.