We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"add to thunderbird" button doesn't work

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Phil

Phil
Phil
more options

I just installed Thunderbird, I haven't configured any email accounts yet. I thought I'd add a couple add-ons that I know I'll need, namely localfolders and importexporttools. But when I click the "Add to Thunderbird" button, nothing happens! I also tried downloading the ".xpi" file and installing from the file, and nothing happened there either!

Does it not work until you configure an email account first?

I just installed Thunderbird, I haven't configured any email accounts yet. I thought I'd add a couple add-ons that I know I'll need, namely localfolders and importexporttools. But when I click the "Add to Thunderbird" button, nothing happens! I also tried downloading the ".xpi" file and installing from the file, and nothing happened there either! Does it not work until you configure an email account first?

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

I just added an add-on to a W10/TB 68 profile with no accounts: Tools/Add-ons/Extensions, typed importexport in the 'Find more extensions' box, a tab opened with ImportExportTools NG at the top of the list, clicked Add to TB, and the add-on installed.

If you downloaded the xpi, try clicking the gear icon next to Search in Tools/Add-ons/Extensions, 'Install add-on from file'.

Phil
Phil Question owner
more options

That's exactly what I did the first time. But for some reason it worked the second time.