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I NEED SOME HELP PREFERABLY LIVE!!!! I've used FF for years, I love it. I downloaded Win10....all my graphics stopped working within FF.

Firefox Other
FredMcD replied 11 years ago
jtmg59
jtmg59

NO graphics working at all, I'm not a programmer, I would prefer someone walk me thru a fix. I have used FF for well over a decade, This Win10 update is BS....They are forcing me to use EDGE...I am a loyal FF user....Fred MCD tried to help....it didn't work. I get words on web pages, mostly no graphics, can't play vids or they won't load etc....no problem in EDGE. What's the solution...PLEASE HELP!!!!!

NO graphics working at all, I'm not a programmer, I would prefer someone walk me thru a fix. I have used FF for well over a decade, This Win10 update is BS....They are forcing me to use EDGE...I am a loyal FF user....Fred MCD tried to help....it didn't work. I get words on web pages, mostly no graphics, can't play vids or they won't load etc....no problem in EDGE. What's the solution...PLEASE HELP!!!!!

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

I think it might make sense to keep all the discussion under the original question so we don't repeat suggestions that were already made:

https://support.mozilla.org/questions/1082782

FredMcD
FredMcD

Chosen Solution

Any phone support is a scam, or not related to Mozilla.