Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I attach a file when sending an email [in firefox]

  • 3 replies
  • 2 have this problem
  • 138 views
  • Last reply by the-edmeister
  • Solved

When I am sending an email in fire fox I am unable to attach a file. When I click the button,nothing happens. I am able to attach files when I use a browser other than fire fox.

Can you tell me why this happens only in fire fox.

Regards Ron Colburn

When I am sending an email in fire fox I am unable to attach a file. When I click the button,nothing happens. I am able to attach files when I use a browser other than fire fox. Can you tell me why this happens only in fire fox. Regards Ron Colburn

Chosen solution

I heard you the first time.

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". We might have an answer for you if we knew which web mail service provider this problem is with. Or, you could seek support from your service provider or a forum for that service.

Read this answer in context 👍 0

All Replies (3)

What are you using in Firefox to do email? Yahoo!Mail, AOL mail, Gmail ??

g-mail,att,live,ymailronc007 said

When I am sending an email in fire fox I am unable to attach a file. When I click the button,nothing happens. I am able to attach files when I use a browser other than fire fox. Can you tell me why this happens only in fire fox. Regards Ron Colburn

Chosen Solution

I heard you the first time.

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". We might have an answer for you if we knew which web mail service provider this problem is with. Or, you could seek support from your service provider or a forum for that service.