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Firefox closes when windows sleeps.

KaiserD2
KaiserD2
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I'm running an HP PC with Windows 7, using the most recent firefox. While this problem isn't particularly serious, it's mildly alarming.

I usually put my computer on sleep for the night (or when I am away from it.) On several mornings, including this one, I return to my computer, power it back up, and Firefox has closed. Other applications are still open.

I have seen some related issues on this forum, but not exactly this. Will look forward to responses.

DK

I'm running an HP PC with Windows 7, using the most recent firefox. While this problem isn't particularly serious, it's mildly alarming. I usually put my computer on sleep for the night (or when I am away from it.) On several mornings, including this one, I return to my computer, power it back up, and Firefox has closed. Other applications are still open. I have seen some related issues on this forum, but not exactly this. Will look forward to responses. DK

All Replies (1)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.